Terms of service
These Terms of Service (“Terms”) govern your access to and use of the website house-of-sneaker.com (the “Site”) and any purchase of products from House of Sneaker (“House of Sneaker,” “we,” “us,” or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms.
1. Company Information
House of Sneaker
6101 S County Line Rd,
Willowbrook, IL 60527,
United States
Email: info@house-of-sneaker.com
Phone: +1 740-757-6207
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order through this Site. By placing an order, you represent and warrant that you are legally capable of entering into a binding contract.
3. Shipping Destination
We currently sell and ship only to addresses within the United States. Orders submitted with shipping addresses outside the United States may be declined or cancelled.
4. Orders, Acceptance, and Availability
All orders placed through the Site are subject to review and acceptance. Your order constitutes an offer to purchase a product under these Terms.
After an order is placed, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of the order. Acceptance occurs only when your order has been processed and shipped.
We reserve the right to refuse, cancel, or limit any order at our discretion, including for reasons such as product availability, errors in product or pricing information, suspected fraud, verification issues, or shipping restrictions.
5. Order Changes and Cancellations
If you need to request a change or cancellation, please contact us as soon as possible at info@house-of-sneaker.com. We cannot guarantee that requests can be fulfilled once processing or shipping has started.
6. Prices, Taxes, and Payment
All prices shown on the Site are listed in U.S. dollars (USD), unless otherwise stated. We reserve the right to change prices at any time without prior notice. Any price changes will not affect orders that have already been accepted.
Applicable sales tax, if required, will be calculated and displayed during checkout.
We accept the payment methods displayed at checkout. By submitting your payment information, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate and complete.
7. Shipping and Delivery
Shipping is free for orders shipped within the United States.
Our estimated order processing time is 1–2 business days. After processing, delivery typically takes 4–7 business days within the United States.
Cut-off time: 3:00 PM (Central Time / CT). Orders placed after the cut-off time, on weekends, or on public holidays may begin processing on the next business day.
Delivery times are estimates only and may vary due to factors beyond our control, including carrier delays, holidays, weather conditions, or logistical disruptions.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
8. Returns, Refunds, and Exchanges
Our return, refund, and exchange procedures are described in our Refund & Return Policy. By placing an order, you acknowledge that returns and refunds are subject to the conditions set out in that policy.
If you have questions regarding returns, refunds, or exchanges, please contact us at info@house-of-sneaker.com.
9. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, images, and other information displayed on the Site are accurate and up to date. However, slight variations in color, appearance, or presentation may occur depending on your device settings or product updates.
We do not guarantee that all products displayed on the Site will always be available. If a product becomes unavailable after an order is placed, we may cancel the affected order and issue a refund where applicable.
If we discover an obvious error in pricing, product information, or availability, we reserve the right to correct the error and, if necessary, cancel the affected order.
10. Prohibited Use of the Site
You agree not to misuse the Site, attempt unauthorized access to any part of the Site or its systems, interfere with the Site’s security or operation, use the Site for unlawful purposes, or engage in any activity that could harm the Site, its users, or our business operations.
11. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, layout, and software, is owned by House of Sneaker or its licensors and is protected by applicable intellectual property and proprietary rights laws.
You may not copy, reproduce, republish, distribute, modify, display, or create derivative works from any part of the Site without our prior written consent, except as permitted by applicable law.
12. Disclaimer of Warranties
To the fullest extent permitted by law, the Site and all products and content made available through it are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the fullest extent permitted by law, House of Sneaker, its officers, employees, affiliates, service providers, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or relating to your use of the Site or purchase of products.
Where liability cannot be excluded, our total liability for any claim relating to a product or order will be limited to the amount paid by you for the product or order giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless House of Sneaker and its affiliates, officers, employees, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of your breach of these Terms or your misuse of the Site.
15. Privacy
Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms, the Site, or any purchase made through the Site shall be subject to the exclusive jurisdiction of the state or federal courts located in Illinois, unless applicable law requires otherwise.
17. Changes to These Terms
We may update or revise these Terms from time to time. When changes are made, the updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site after any such changes constitutes your acceptance of the revised Terms.
18. Contact
House of Sneaker
6101 S County Line Rd,
Willowbrook, IL 60527,
United States
Email: info@house-of-sneaker.com
Phone: +1 740-757-6207